Lesson Overview

In this lesson, you will learn:

  • Essential hotel vocabulary
  • Useful phrases for check-in and check-out
  • How to ask politely for services
  • A real dialogue between the guest and the receptionist
  • Speaking practice questions
  • Mini exercises to test your learning

⭐ Continue Learning (Previous Lessons)

If you missed the earlier lessons, you can start here:

1️⃣ Lesson 1 – At the Restaurant
https://levitinlanguageschool.com/english/ordering-food-at-a-restaurant-english-conversation-lesson/

2️⃣ Lesson 2 – At the Grocery Store
https://levitinlanguageschool.com/english/at-the-grocery-store-english-conversation-lesson/

3️⃣ Lesson 3 – At the School
https://levitinlanguageschool.com/english/lesson-3-at-the-school/

4️⃣ Lesson 4 – At the Doctor
https://levitinlanguageschool.com/interesting-information/lesson-4-at-the-doctor/

5️⃣ Lesson 5 – At the Airport
https://levitinlanguageschool.com/interesting-information/lesson-5-at-the-airport/

Hotel Vocabulary

  • Reception – the front desk where guests check in and get help
  • Reservation – a booking made in advance
  • Check-in – the process of arriving at the hotel
  • Check-out – the process of leaving the hotel
  • Key Card – an electronic card to open the room
  • Room Service – food or items delivered to your room
  • Facilities – hotel services (gym, pool, spa, etc.)
  • Complimentary – free of charge
  • Double Room – room for two people
  • Lobby – the main entrance area of the hotel

Useful Hotel Phrases

“I have a reservation.”

Used when you arrive at the hotel to check in.

“Can I check in, please?”

Polite way to ask to start your stay.

“What time is breakfast?”

Useful question for hotel services.

“Could I have an extra towel, please?”

Polite request for items.

“Is room service available?”

Asking about food/drinks delivery.

“Can you call a taxi for me?”

A common request at reception.

“Can I check out late?”

Asking to leave after the normal time.

Dialogue: Checking In at the Hotel

Receptionist: Good afternoon! Welcome to Grand Star Hotel. How may I help you?

Guest: Hi. I have a reservation under the name Aliya Siddique.

Receptionist: Let me check… Yes, I found your booking for two nights.

Guest: Great! Can I check in now?

Receptionist: Of course. May I see your passport, please?

Guest: Here you go.

Receptionist: Thank you. Your room number is 407. Here is your key card.

Guest: Thank you. What time is breakfast?

Receptionist: Breakfast is from 7:00 to 10:30 in the restaurant.

Guest: Perfect. Thanks a lot.

Receptionist: You’re welcome. Enjoy your stay!

Speaking Practice questions

Try to answer these questions:

1. Have you ever stayed in a hotel?

2. What facilities do you like in a hotel?

3. Do you prefer a single room or a double room?

4. What questions do you usually ask at a hotel reception?

5. What do you check first when you enter a hotel room?

6. Would you like to stay in a luxury hotel? Why or why not?

Mini Exercise

Choose the correct answer:

1. You go to the reception/kitchen to check in.

2. “Complimentary” means free/expensive.

3. A “double room” is for two / one people.

4. You need a key card / remote to open your hotel room.

5. “Check-out” means leaving/arriving at the hotel.

Grammar Point: Making Polite Requests

We use these structures to sound polite:

1. Could you please + verb…?

Example:

“Could you please bring me an extra pillow?”

2. Can I + verb…?

Example:

“Can I have the Wi-Fi password?”

3. Would it be possible to + verb…?

Example:

“Would it be possible to check out late?”

4. I would like + noun

Example:

“I would like a room with a view.”

Homework

Write 5 polite requests that you might use in a hotel.

Examples:

“Could you please give me an extra towel?”

“Can I have the room key, please?”

Now write your own:

1.

___________________________________________________

2.

___________________________________________________

3.

___________________________________________________

4.

___________________________________________________

5.

___________________________________________________

🎓 Author: Aliya Siddique — Teacher Levitin Language School | Start Language School by Tymur Levitin
© Aliya Siddique | Levitin Language School | Start Language School by Tymur Levitin